Tag Archives: career development

Telecom Toolbox: A Resource for Job Seekers and Service Providers

Telecom ToolboxTelecom Toolbox logo is an online resource for Vocational Rehabilitation (VR) professionals and clients to support their use of online tools to reach employment goals.

RTC:Rural’s ongoing research on how to improve VR services revealed three areas in which VR agencies could make changes to positively impact client employment outcomes: use of telecommunication strategies, online career development, and understanding of ethical issues in social media and telecommunications use.

Communication

Using telecommunication strategies, such as email, text messaging, video chat, or instant messaging, can help overcome many of the barriers that people with disabilities contend with when it comes to finding employment. These forms of communication can be especially important in rural areas, where opportunities and resources tend to be fewer and far-between. For VR counselors, telecommunication can offer ways to provide services in a timely and cost-efficient manner, and increased communication between counselors and clients has positive impact on employment outcomes.

Online Career Development

In this increasingly digital world, tapping into the plethora of online resources can be a game-changer when it comes to finding employment. However, many VR agencies are not fully utilizing current online job-seeking methods. This happens for a variety of reasons, including a lack of counselor training and a lack of ethical guidance in social media use specific to the VR process.

Ethics

Though telecommunication and social media strategies provide opportunities for VR agencies and clients, they present some unique ethical concerns due to their continually evolving nature. These concerns can leave VR counselors and agencies intimidated or unsure about how to integrate social media into their practice. Adding to this confusion is limited guidance on telecommunication and social media use by professional organizations.

Based on these identified needs for training and guidance, RTC:Rural developed Telecom Toolbox as a resource for both VR counselors and individuals working on their own to find employment. The website is a resource to understand the pros and cons of different social media platforms and how they support job search efforts. It also provides guidance on how to create and manage a professional online profile. Continue reading

Social media tips added to career development tool

Telecom Toolbox logo with multi-colored icon bubbles emerging from a toolbox.We recently expanded the Telecom Toolbox to include social media strategies for job seeking. The revamped Toolbox includes sections on online communication, online career development, and ethics.

The Communication section provides tips for using email, text messaging, and video to improve consumer / VR counselor communication.  Research shows frequent contact with consumers improves VR outcomes (Ipsen & Goe, 2016) and online methods provide additional avenues for this communication to take place.

Building an online presence can be overwhelming, but having positive search results is increasingly important when searching for a job. The Online Career Development section covers a variety strategies for using different social media platforms during the job search process. For instance, LinkedIn can be used to showcase professional accomplishments, network with colleagues, blog content related to your field and even apply for a job.  The first step to use LinkedIn effectively is creating an appealing profile. Facebook, Twitter and Instagram can help create an online identity as well.  For example, if you were a landscaper, you could use Instagram to share before and after pictures of a yard you landscaped which illustrates “proof of performance”.  Twitter can be used to network and ask questions of industry leaders, while Facebook can be used to cast a wide net for leads when searching for a job.  The section also includes strategies for managing “digital dirt”, effectively utilizing job boards, researching employers, keyword optimization and researching employers are explored as well.

As social media becomes pervasive, so does examples of missteps.  There are many things to consider when consumers, counselors and VR agencies use social media and the Ethics section of the Telecom Toolbox helps navigate this brave new world.

We are excited about the changes in the Telecom Toolbox and look forward to updating the website as social media use continues to grow and evolve.